Frequently asked

Questions about a machine, an order, or which model suits your kitchen? Our team replies within one working day.

How long does delivery take?

2–4 business days after dispatch. You will receive a tracking link by email.

How do I return an order?

30-day return window. Free returns within the UK.

Which payment methods do you accept?

Klarna, PayPal, credit card, SEPA, Apple Pay, and Google Pay.

Do I get an invoice?

Yes — you receive an invoice by email after dispatch.

More questions? Contact us